Terms & Conditions
Thank you for shopping with us. Please be informed that all orders from this site are subject to the following notices, terms and conditions.
1. Terms and Conditions
Welcome to SISTERDREAM terms and conditions, which apply to all items ordered from SISTERDREAM website.Please read through carefully before placing your order. By using this website and/or placing your order, you are agree to be bound to the terms and conditions set out below. These terms and conditions affect your legal rights and obligations. If you do not agree to be bound to these terms and conditions, please do not access or use the service.
At SISTERDREAM, we accept returns for the following reasons:
- Incorrect Items
- Defective Items
-Items must be unwashed/unworn and in brand new condition.
-Sales items cannot be returned for exchange, credit or refund unless it's defective.
-We do not do exchange for free-sized items that does not fit as the measurements are clearly provided on our site
-Defectives or Incorrect Items Must be return to us within 14 days
Material & Colour
We will make every effort to display the material & colors information for each clothing as accurate as possible that appears on the website. The actual product might vary slightly from its photographs shown due to different lightings captured by the photographer or variation with different computer graphic cards and displays.we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. Requests for exchange/ return due to such reason will be rejected.
Once order are confirm please bank in within 24hours
if no the order will automatic cancelled without any inform
Out of stock policy
We make every effort to maintain our inventory . On occasion, however, we may have fewer items in stock than what you order or the item may have just have become "out-of-stock" if the item solu out at our offline store. Should this happen, customer camn request full payment refund or exchange other ready stock item.
-We aim to make the delivery process as simple and efficient as possible.
-All domestic orders will be delivered via Pos laju only
-Self collection at the stores(Jb sutera Mall) is FREE.
SHIPPING WITHIN MALAYSIA
Free shipping for purchases RM200 and above
West Malaysia (WM)- RM8
East Malaysia (EM)- RM10
- Delivery within 3-4 working day (LOCAL)
- Delivery within14-20working day...
* Shipping rate is count by RM, rate will be changes follow the rate on the day.
*All parcel can be track by (www.pos.com.my)
*No provide international deliveryPre order term and condition
We thank you for taking time to read the terms and conditions. Happy Shopping with Us.